2024 Conference Summary Information

Join us for an insightful conference featuring industry leaders and engaging sessions tailored to enhance your financial strategies and student services.

Liz Clark, Vice President for Policy, NACUBO
Topic: Washington Update
Gain the latest insights into federal policy changes affecting higher education and financial operations.

Chad Echols, Partner, Frost/Echols
Topic: Industry/Legal Update
Understand the latest legal developments impacting the industry and how to navigate them.

1. Managing Collections & Past Due Balances - Learn effective strategies for managing student collections and reducing past-due balances.
2. Engaging Campus Partners & Developing Cross-Divisional Financial Strategies -Discover how to build cross-divisional collaborations to enhance financial strategies across your institution.
3. Network and Discuss Current Issues (Birds of a Feather) - Connect with peers based on ERP systems and institutional classifications (e.g., community colleges, four-year institutions). Share experiences and explore solutions to the unique challenges faced by different types of institutions.
4. Managing Veterans/Military Benefits, Third-Party Sponsors, and Special Payers -
       Explore best practices for managing benefits and payments for veterans, military personnel, and other special groups.
5. Customer Service Excellence & Collaboration with OneStop Partners - Enhance your customer service approach through effective collaboration with OneStop and other campus partners.
6. Enhancing Customer Services - Delve into new techniques and tools to elevate the customer experience for your students.
7. Title IV Refund Management & Compliance - Stay compliant with Title IV regulations while efficiently managing student refunds.
8. Managing Student Communications - Improve your communication strategies to better engage and inform students.